| BYLAWS
- Our bylaws, which we may amend from time to time, establish basic
rules about our credit union policies and operations which affect
your account and membership. Our right to require you to give us notice
of your intention to withdraw funds from your account is described
in the bylaws. Unless we have agreed otherwise, you are not entitled
to receive any original item after it is paid, although you may request
that we send you an item(s) or a copy of an item(s). Dividends are
based on current earnings and available earnings of the credit union,
after providing for required reserves. LIABILITY
- You agree, for yourself (and the person or entity you represent
if you sign as a representative of another) to the terms of this
account and the schedule of charges. You authorize us to deduct
these charges directly from the account balance as accrued. You
will pay any additional reasonable charges for services you request
which are not covered by this agreement.
Each of you also agrees to be jointly and severally (individually)
liable for any account shortage resulting from charges or overdrafts,
whether caused by you or another with access to this account. This
liability is due immediately, and can be deducted directly from
the account balance whenever sufficient funds are available. You
have no right to defer payment of this liability, and you are liable
regardless of whether you signed the item or benefited from the
charge or overdraft. This includes liability for our costs to collect
the deficit including, to the extent permitted by law, our reasonable
attorneys' fees.
DEPOSITS - We will give only provisional
credit until collection is final for any items, other than cash,
we accept for deposit (including items drawn "on us").
Actual credit for deposits of, or payable in, foreign currency will
be at the exchange rate in effect on final collection in U.S. dollars.
We are not responsible for transactions by mail or outside depository
until we actually record them. We will treat and record all transactions
received after our "daily cutoff time" on a business day
we are open, or received on a day we are not open for business,
as if initiated on the next following business day that we are open.
WITHDRAWALS - Unless clearly indicated
otherwise on the account records, any of you, acting alone, who
signs in the space designated for signatures on the signature card
may withdraw or transfer all or any part of the account balance
at any time. Each of you (until we receive written notice to the
contrary) authorizes each other person signing the signature card
to indorse any item payable to you or your order for deposit to
this account or any other transaction with us. We may charge your
account for a check even though payment was made before the date
of the check, unless we have received written notice of the postdating
in time to have a reasonable opportunity to act. We may refuse any
withdrawal or transfer request which you attempt on forms not approved
by us, by any method we do not specifically permit, which is greater
in number than the frequency permitted, or which is for an amount
greater or less than any withdrawal limitations. Even if we honor
a nonconforming request, we may treat continued abuse of the stated
limitations (if any) as your act of closing the account. We will
use the date the transaction is completed by us (as opposed to the
date you initiate it) to apply the frequency limitations. The fact
that we may honor withdrawal requests that overdraw the available
account balance does not obligate us to do so later. See the funds
availability policy disclosure for information about when you can
withdraw funds you deposit. For those accounts for which our funds
availability policy disclosure does not apply, you can ask us when
you make a deposit when those funds will be available for withdrawal.
OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION
- These rules apply to this account depending on the form of ownership
and beneficiary designation, if any, specified on the account records.
We make no representations as to the appropriateness or effect of
the ownership and beneficiary designations, except as they determine
to whom we pay the account funds.
Individual Account
- is an account in the name of one person.
Joint Account - With Survivorship (And
Not As Tenants In Common) - is an account in the name of two or
more persons. Each of you intend that when you die the balance in
the account (subject to any previous pledge to which we have agreed)
will belong to the survivor(s). If two or more of you survive, you
will own the balance in the account as joint tenants with survivorship
and not as tenants in common.
BUSINESS ACCOUNTS - Earnings in the
form of interest, dividends, or credits will be paid only on collected
funds, unless otherwise provided by law or our policy. We may require
the governing body of the legal entity opening the account to give
us a separate authorization telling us who is authorized to act
on its behalf. We will honor the authorization until we actually
receive written notice of a change from the governing body of the
legal entity.
STOP PAYMENTS - You must make any stop-payment
order in the manner required by law and we must receive it in time
to give us a reasonable opportunity to act on it before our stop-payment
cutoff time. To be effective, your stop-payment order must precisely
identify the number, date and amount of the item, and the payee.
You may stop payment on any item drawn on your account whether
you sign the item or not, if you have an equal or greater right
to withdraw from this account than the person who signed the item.
A release of the stop-payment request may be made only by the person
who initiated the stop-payment order.
Our stop-payment cutoff time is one hour after the opening of the
next banking day after the banking day on which we receive the item.
Additional limitations on our obligation to stop payment are provided
by law (e.g., we paid the item in cash or we certified the item).
TELEPHONE TRANSFERS - A telephone transfer
of funds from this account to another account with us, if otherwise
arranged for or permitted, may be made by the same persons and under
the same conditions generally applicable to withdrawals made in
writing. Unless a different limitation is disclosed in writing,
we restrict the number of transfers from a savings account to another
account or to third parties, to a maximum of six per month (less
the number of "preauthorized transfers" during the month).
Other account transfer restrictions may be described elsewhere.
AMENDMENTS AND TERMINATION - We may
change our bylaws and any term of this agreement. Rules governing
changes in rates are provided separately. For other changes we will
give you reasonable notice in writing or by any other method permitted
by law. We may close this account if your membership in the credit
union terminates, or by giving reasonable notice to you and tender
of the account balance personally or by mail. At our option, we
may suspend your rights to member services if you violate the terms
of this agreement. You must keep us informed of your current address
at all times. Notice from us to any one of you is notice to all
of you.
STATEMENTS - You must examine your
statement of account with "reasonable promptness." If
you discover (or reasonably should have discovered) any unauthorized
signatures or alterations, you must promptly notify us of the relevant
facts. As between you and us, if you fail to do either of these
duties, you will have to either share the loss with us, or bear
the loss entirely yourself (depending on whether we used ordinary
care and, if not, whether we substantially contributed to the loss).
The loss could be not only with respect to items on the statement
but other items with unauthorized signatures or alterations by the
same wrongdoer.
You agree that the time you have to examine your statement and
report to us will depend on the circumstances, but will not, in
any circumstance, exceed a total of 30 days from when the statement
is first sent or made available to you.
You further agree that if you fail to report any unauthorized signatures,
alterations, forgeries, or any other errors in your account within
60 days of when we first send or make the statement available, you
cannot assert a claim against us on any items in that statement,
and as between you and us the loss will be entirely yours. This
60-day limitation is without regard to whether we used ordinary
care. The limitation in this paragraph is in addition to that contained
in the first paragraph of this section.
ACCOUNT TRANSFER - This account may
not be transferred or assigned without our prior written consent.
DIRECT DEPOSITS - If, in connection
with a direct deposit plan, we deposit any amount in an account
which should have been returned to the Federal Government for any
reason, you authorize us to deduct the amount of our liability to
the Federal Government from the account or from any other account
you have with us, without prior notice and at any time, except as
prohibited by law. We may also use any other legal remedy to recover
the amount of our liability.
TEMPORARY ACCOUNT AGREEMENT - If this
option is selected, this is a temporary account agreement. Each
person who signs in the space designated for signatures on the signature
card (except as indicated to the contrary) may transact business
on this account. However, we may at some time in the future restrict
or prohibit further use of this account if you fail to comply with
the requirements we have imposed within a reasonable time.
RIGHT TO REPAYMENT OF INDEBTEDNESS
- You each agree that we may (without prior notice and when permitted
by law) charge against and deduct from this account any due and
payable debt owed to us now or in the future, by any of you having
the right of withdrawal, to the extent of such persons' or legal
entity's right to withdraw. If the debt arises from a note, "any
due and payable debt" includes the total amount of which we
are entitled to demand payment under the terms of the note at the
time we charge the account, including any balance the due date for
which we properly accelerate under the note.
In addition to these contract rights, we may also have rights under
a "statutory lien." A "lien" on property is
a creditor's right to obtain ownership of the property in the event
a debtor defaults on a debt. A "statutory lien" is one
created by federal or state statute. If federal or state law provides
us with a statutory lien, then we are authorized to apply, without
prior notice, your shares and dividends to any debt you owe us,
in accord with the statutory lien.
Neither our contract rights nor rights under a statutory lien apply
to this account if: (a) it is an Individual Retirement Account or
other tax-deferred retirement account, or (b) the debt is created
by a consumer credit transaction under a credit card plan (but this
does not affect our rights under any consensual security interest),
or (c) the debtor's right of withdrawal arises only in a representative
capacity. We will not be liable for the dishonor of any check or
draft when the dishonor occurs because we charge and deduct an amount
you owe us from your account. You agree to hold us harmless from
any claim arising as a result of our exercise of our right to repayment.
RESTRICTIVE LEGENDS - We are not required
to honor any restrictive legend on checks you write unless we have
agreed in writing to the restriction. Examples of restrictive legends
are "must be presented within 90 days" or "not valid
for more than $1,000.00."
PAYMENT ORDER OF ITEMS - The law permits
us to pay items (such as checks or drafts) drawn on your account
in any order. To assist you in handling your account with us, we
are providing you with the following information regarding how we
process the items that you write. When processing items drawn on
your account, our policy is to pay them according to the dollar
amount. We pay the smallest items first. The order in which items
are paid is important if there is not enough money in your account
to pay all of the items that are presented. Our payment policy minimizes
the number of items that may result in an overdraft or NSF fee.
If an item is presented without sufficient funds in your account
to pay it, we may, at our discretion, pay the item (creating an
overdraft) or return the item (NSF). The amounts of the overdraft
and NSF fees are disclosed elsewhere. We encourage you to make careful
records and practice good account management. This will help you
to avoid writing checks or drafts without sufficient funds and incurring
the resulting fees.
PLEDGES - Unless we agree otherwise
in writing, each owner of this account may pledge all or any part
of the funds in it for any purpose to which we agree. Any pledge
of this account must first be satisfied before the rights of any
surviving account owner or account beneficiary become effective.
ACH AND WIRE TRANSFERS - This agreement
is subject to Article 4A of the Uniform Commercial Code - Fund Transfers
as adopted in the state in which you have your account with us.
If you originate a fund transfer for which Fedwire is used, and
you identify by name and number a beneficiary financial institution,
an intermediary financial institution or a beneficiary, we and every
receiving or beneficiary financial institution may rely on the identifying
number to make payment. We may rely on the number even if it identifies
a financial institution, person or account other than the one named.
You agree to be bound by automated clearing house association rules.
These rules provide, among other things, that payments made to you,
or originated by you, are provisional until final settlement is
made through a Federal Reserve Bank or payment is otherwise made
as provided in Article 4A-403(a) of the Uniform Commercial Code.
If we do not receive such payment, we are entitled to a refund from
you in the amount credited to your account and the party originating
such payment will not be considered to have paid the amount so credited.
If we receive a credit to an account you have with us by wire or
ACH, we are not required to give you any notice of the payment order
or credit.
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ELECTRONIC FUND TRANSFERS - YOUR
RIGHTS AND RESPONSIBILITIES
Indicated below are types of Electronic Fund Transfers we are capable
of handling, some of which may not apply to your account. Please
read this disclosure carefully because it tells you your rights
and obligations for the transactions listed. You should keep this
notice for future reference.
Electronic Fund Transfers Initiated By Third
Parties. You may authorize a third party to initiate electronic
fund transfers between your account and the third party's account.
These transfers to make or receive payment may be one-time occurrences
or may recur as directed by you. These transfers may use the Automated
Clearing House (ACH) or other payments network. Your authorization
to the third party to make these transfers can occur in a number
of ways. For example, your authorization to convert a check or draft
to an electronic fund transfer or to electronically pay a returned
check or draft charge can occur when a merchant provides you with
notice and you go forward with the transaction (typically, at the
point of purchase, a merchant will post a sign and print the notice
on a receipt). In all cases, these third party transfers will require
you to provide the third party with your account number and credit
union information. This information can be found on your check or
draft as well as on a deposit or withdrawal slip. Thus, you should
only provide your credit union and account information (whether
over the phone, the Internet, or via some other method) to trusted
third parties whom you have authorized to initiate these electronic
fund transfers. Examples of these transfers include, but are not
limited to:
- Preauthorized credits. You may make
arrangements for certain direct deposits to be accepted into your
checking or savings account(s).
- Preauthorized payments. You may make
arrangements to pay certain recurring bills from your checking or
savings account(s).
- Electronic check or draft conversion.
You may authorize a merchant or other payee to make a one-time electronic
payment from your checking or share draft account using information
from your check or draft to pay for purchases or pay bills.
- Electronic returned check or draft charge.
You may authorize a merchant or other payee to initiate an electronic
funds transfer to collect a charge in the event a check or draft
is returned for insufficient funds.
PAL (Personal Access Line) Telephone Transfers - types of transfers
- You may access your account by telephone 24 hours a day at 440-843-8300
using your personal identification number (established electronically
by member), a touch tone phone, your account numbers, and your social
security number (last 4 digits upon initialization only), to:
transfer funds from checking to checking
transfer funds from checking to savings
transfer funds from savings to checking
transfer funds from savings to savings
make payments from checking to loan accounts with us
make payments from savings to loan accounts with us
get information about:
- the account balance of checking accounts
- the last 15 days deposits to checking accounts
- the last 15 days withdrawals from checking accounts
- the account balance of savings accounts
- the last 15 days deposits to savings accounts
- the last 15 days withdrawals from savings accounts
ATM Transfers - types of transfers and dollar
limitations - You may access your account(s) by ATM using your
ATM card and personal identification number or Visa® Check Card
and personal identification number, to:
- make deposits to checking account(s)
with an ATM card
- make deposits to checking
account(s) with a debit card
- make deposits to savings
account(s) with an ATM card
- make deposits to savings
account(s) with a debit card
- get cash withdrawals
from checking account(s) with an ATM card
- dollar limitations will be disclosed
in writing at card issuance
- get cash withdrawals from checking
account(s) with a debit card
- dollar limitations will be disclosed
in writing at card issuance
- get cash withdrawals from savings
account(s) with an ATM card
- dollar limitations will be disclosed
in writing at card issuance
- get cash withdrawals from savings
account(s) with a debit card
- dollar limitations will be disclosed
in writing at card issuance
- transfer funds from savings
to checking account(s) with an ATM card
- dollar limitations will be disclosed
in writing at card issuance
- transfer funds from savings
to checking account(s) with a debit card
- dollar limitations will be disclosed
in writing at card issuance
- transfer funds from checking
to savings account(s) with an ATM card
- dollar limitations will be disclosed
in writing at card issuance
- transfer funds from checking
to savings account(s) with a debit card
- dollar limitations will be disclosed
in writing at card issuance
- get information about:
- the account balance of your checking
account(s)
- with an ATM card
- with a debit card
- the account balance of your savings
accounts
- with an ATM card
- with a debit card
Some of these services may not be available
at all terminals.
Types of ATM Card Point-of-Sale
Transactions - You may access your checking or
savings account(s) to purchase goods (in person), pay for services
(in person), get cash from a merchant, if the merchant permits,
or from a participating financial institution, and do anything that
a participating merchant will accept.
Point-of-Sale Transactions
- dollar limitations - Using your card:
- dollar limitations will be disclosed
in writing at card issuance
Types of Visa® Check
Card Point-of-Sale Transactions - You may access
your checking account(s) to purchase goods (in person or by phone),
pay for services (in person or by phone), get cash from a merchant,
if the merchant permits, or from a participating financial institution,
and do anything that a participating merchant will accept.
Point-of-Sale Transactions
- dollar limitations - Using your card:
- dollar limitations will be disclosed
in writing at card issuance
Currency Conversion.
When you use your Visa® Check Card at a merchant that settles
in currency other than US dollars, the charge will be converted
into the US dollar amount. The currency conversion rate used to
determine the transaction amount in US dollars is either a rate
selected by Visa from the range of rates available in wholesale
currency markets for the applicable central processing date, which
rate may vary from the rate Visa itself receives, or the government-mandated
rate in effect for the applicable central processing date. The conversion
rate in effect on the processing date may differ from the rate in
effect on the transaction date or posting date.
Visa USA charges us a .8% International Service Assessment on all
international transactions, regardless of whether there is a currency
conversion. If there is a currency conversion, the International
Service Assessment is 1% of the transaction. In either case, we
pass this international transaction fee on to you. An international
transaction is a transaction where the country of the merchant is
outside the USA
Advisory Against Illegal Use.
You agree not to use your card(s) for illegal gambling or other
illegal purposes. Display of a payment card logo by, for example,
an online merchant does not necessarily mean that transactions are
lawful in all jurisdictions in which the cardholder may be located.
Please see your cardholder agreement and disclosure
statement for additional information relating to the use of your ATM Card and Visa®
Check Card.
Home Financial Services
- You may access your account(s) by computer through the internet
by logging onto our website at www.psecreditunion.org and using
your account number and personal identification number (PIN), to:
- transfer funds from checking
to checking
- transfer funds from checking
to savings
- transfer funds from savings
to checking
- transfer funds from savings
to savings
- make payments from checking
to loan account(s) with us
- make payments from savings
to loan account(s) with us
- get information about:
- the account balance of checking account(s)
- the last 90 days deposits
to checking accounts
- the last 90 days withdrawals
from checking accounts
- the account balance of savings
account(s)
- the last 90 days deposits
to savings accounts
- the last 90 days withdrawals
from savings accounts
P S Easy Pay
- You may access this service by computer by logging onto our
website at www.psecreditunion.org or by dialing 800-281-6051 and
using your IVR login ID and your personal identification number
(PIN), to:
- make payments from your PSE checking account to third
parties
Health Savings Accounts (HSA) - We
permit some electronic fund transfers to and/or from your HSA. The
electronic fund transfers we permit are offered for the convenience
of managing your HSA. However, electronically moving funds to or from
your HSA - for example, depositing more than the allowable amount,
or getting additional cash back on an HSA debit card transaction -
can raise a variety of tax concerns. As a result, before electronically
accessing any account you may have with us, it is a good practice
to make sure you are using the correct access device (such as a card)
or accessing the appropriate account for the transaction. Also, it
is your responsibility to ensure the contributions, distributions,
and other actions related to your HSA, comply with the law, including
federal tax law. As always, we recommend consulting a legal or tax
professional if you have any questions about managing your HSA. The
terms of this disclosure are intended to work in conjunction with
the HSA Agreement provided to you earlier. In the event of a conflict,
the terms of the HSA Agreement control. You understand that your HSA
is intended to be used for payment of qualified medical expenses.
It is your responsibility to satisfy any tax liability resulting from
use of your HSA for any purpose other than payment or reimbursement
of qualified medical expenses. We do not monitor the purpose of any
transaction to or from your HSA. Nor are we responsible for ensuring
your eligibility for making contributions or ensuring withdrawals
are used for payment or reimbursement of qualified medical expenses.
Refer to your HSA Agreement for more information relating to the use
of your HSA.
FEES
- We do not charge for direct deposits to any type of account.
- We do not charge for preauthorized payments from any type of
account.
Except as indicated elsewhere, we do not charge
for these electronic fund transfers.
ATM Operator/Network Fees.
When you use an ATM not owned by us, you may be charged a fee by
the ATM operator or any network used (and you may be charged a fee
for a balance inquiry even if you do not complete a fund transfer).
DOCUMENTATION
- Terminal transfers. You can
get a receipt at the time you make any transfer to or from your
account using one of our automated teller machines or point-of-sale
terminals.
- Preauthorized credits.
If you have arranged to have direct deposits made to your account
at least once every 60 days from the same person or company, the
person or company making the deposit will tell you every time
they send us the money.
- Preauthorized credits.
If you have arranged to have direct deposits made to your account
at least once every 60 days from the same person or company, you
can call us at 440-843-8300 to find out whether or not the deposit
has been made.
- Periodic statements.
You will get a monthly account statement
from us for your checking accounts.
You will get a monthly account statement
from us for your savings accounts, unless there are no electronic
transfers in a particular month. In any case, you will get a statement
at least quarterly.
PREAUTHORIZED PAYMENTS
- Right to stop payment and procedure
for doing so. If you have told us in advance to make
regular payments out of your account, you can stop any of these
payments. Here is how:
Call or write us at the telephone
number or address listed in this brochure in time for us to receive
your request 3 business days or more before the payment is scheduled
to be made. If you call, we may also require you to put your request
in writing and get it to us within 14 days after you call.
Please refer to our separate fee
schedule for the amount we will charge you for each stop-payment
order you give.
- Notice of varying amounts.
If these regular payments may vary in amount, the person you are
going to pay will tell you, 10 days before each payment, when
it will be made and how much it will be. (You may choose instead
to get this notice only when the payment would differ by more
than a certain amount from the previous payment, or when the amount
would fall outside certain limits that you set.)
- Liability for failure to stop payment
of preauthorized transfer. If you order us to stop
one of these payments 3 business days or more before the transfer
is scheduled, and we do not do so, we will be liable for your
losses or damages.
FINANCIAL INSTITUTION'S LIABILITY
Liability for failure to
make transfers. If we do not complete a transfer
to or from your account on time or in the correct amount according
to our agreement with you, we will be liable for your losses or
damages. However, there are some exceptions. We will not be liable,
for instance:
- If, through no fault of ours, you do not have enough money in
your account to make the transfer.
- If you have an overdraft line and the transfer would go over
the credit limit.
- If the automated teller machine where you are making the transfer
does not have enough cash.
- If the terminal or system was not working properly and you knew
about the breakdown when you started the transfer.
- If circumstances beyond our control (such as fire or flood)
prevent the transfer, despite reasonable precautions that we have
taken.
- There may be other exceptions stated in our agreement with you.
CONFIDENTIALITY
We will disclose information to third parties about
your account or the transfers you make:
- where it is necessary for completing transfers; or
- in order to verify the existence and condition of your account
for a third party, such as a credit bureau or merchant; or
- in order to comply with government agency or court orders; or
- as explained in the separate Privacy Disclosure.
UNAUTHORIZED TRANSFERS
(a) Consumer liability.
Generally. Tell us AT ONCE if you
believe your card and/or code has been lost or stolen, or if you
believe that an electronic fund transfer has been made without your
permission using information from your check or draft. Telephoning
is the best way of keeping your possible losses down. You could
lose all the money in your account (plus your maximum overdraft
line of credit). If you tell us within 2 business days after you
learn of the loss or theft of your card and/or code, you can lose
no more than $50 if someone used your card and/or code without your
permission.
If you do NOT tell us within 2 business days after
you learn of the loss or theft of your card and/or code, and we
can prove we could have stopped someone from using your card and/or
code without your permission if you had told us, you could lose
as much as $500.
Also, if your statement shows transfers that you
did not make, including those made by card, code or other means,
tell us at once. If you do not tell us within 60 days after the
statement was mailed to you, you may not get back any money you
lost after the 60 days if we can prove that we could have stopped
someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital
stay) kept you from telling us, we will extend the time periods.
Additional Limit on Liability for Visa®
Check Card. Unless you have been grossly negligent or have engaged
in fraud, you will not be liable for any unauthorized transactions
using your lost or stolen Visa® Check Card. This additional
limit on liability does not apply to ATM transactions or to transactions
using your Personal Identification Number which are not processed
by VISA®.
(b) Contact in event of
unauthorized transfer. If you believe your card
and/or code has been lost or stolen, call or write us at the telephone
number or address listed in this brochure. You should also call
the number or write to the address listed in this brochure if you
believe a transfer has been made using the information from your
check or draft without your permission.
ERROR RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic
Transfers, Call or Write us at the telephone number or address listed
in this brochure, as soon as you can, if you think your statement
or receipt is wrong or if you need more information about a transfer
listed on the statement or receipt. We must hear from you no later
than 60 days after we sent the FIRST statement on which the problem
or error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is an error or
why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you
send us your complaint or question in writing within 10 business
days.
We will determine whether an error occurred within
10 business days (5 business days for Visa® Check Card point-of-sale
transactions and 20 business days if the transfer involved a new
account) after we hear from you and will correct any error promptly.
If we need more time, however, we may take up to 45 days (90 days
if the transfer involved a new account, a point-of-sale transaction,
or a foreign-initiated transfer) to investigate your complaint or
question. If we decide to do this, we will credit your account within
10 business days (5 business days for Visa® Check Card point-of-sale
transactions and 20 business days if the transfer involved a new
account) for the amount you think is in error, so that you will
have the use of the money during the time it takes us to complete
our investigation. If we ask you to put your complaint or question
in writing and we do not receive it within 10 business days, we
may not credit your account. Your account is considered a new account
for the first 30 days after the first deposit is made, unless each
of you already has an established account with us before this account
is opened.
We will tell you the results within three business
days after completing our investigation. If we decide that there
was no error, we will send you a written explanation.
You may ask for copies of the documents that we
used in our investigation.
PSE CREDIT UNION, INC.
5255 REGENCY DRIVE, P.O. BOX 29450
PARMA, OHIO 44129-0450
Business Days: Monday through Saturday
Excluding Federal Holidays
Phone: 440-843-8300
MORE DETAILED INFORMATION IS AVAILABLE ON REQUEST
NOTICE OF ATM/NIGHT DEPOSIT
FACILITY USER PRECAUTIONS
As with all financial transactions, please exercise
discretion when using an automated teller machine (ATM) or night
deposit facility. For your own safety, be careful. The following
suggestions may be helpful.
- Prepare for your transactions at home (for instance, by filling
out a deposit slip) to minimize your time at the ATM or night
deposit facility.
- Mark each transaction in your account record, but not while
at the ATM or night deposit facility. Always save your ATM receipts.
Don't leave them at the ATM or night deposit facility because
they may contain important account information.
- Compare your records with the account statements you receive.
- Don't lend your ATM card to anyone.
- Remember, do not leave your card at the ATM. Do not leave any
documents at a night deposit facility.
- Protect the secrecy of your Personal Identification Number (PIN).
Protect your ATM card as though it were cash. Don't tell anyone
your PIN. Don't give anyone information regarding your ATM card
or PIN over the telephone. Never enter your PIN in any ATM that
does not look genuine, has been modified, has a suspicious device
attached, or is operating in a suspicious manner. Don't write
your PIN where it can be discovered. For example, don't keep a
note of your PIN in your wallet or purse.
- Prevent others from seeing you enter your PIN by using your
body to shield their view.
- If you lose your ATM card or if it is stolen, promptly
notify us. You should consult the other disclosures you have received
about electronic fund transfers for additional information about
what to do if your card is lost or stolen.
- When you make a transaction, be aware of your surroundings.
Look out for suspicious activity near the ATM or night deposit
facility, particularly if it is after sunset. At night, be sure
that the facility (including the parking area and walkways) is
well lighted. Consider having someone accompany you when you use
the facility, especially after sunset. If you observe any problem,
go to another ATM or night deposit facility.
- Don't accept assistance from anyone you don't know when using
an ATM or night deposit facility.
- If you notice anything suspicious or if any other problem arises
after you have begun an ATM transaction, you may want to cancel
the transaction, pocket your card and leave. You might consider
using another ATM or coming back later.
- Don't display your cash; pocket it as soon as the ATM transaction
is completed and count the cash later when you are in the safety
of your own car, home, or other secure surrounding.
- At a drive-up facility, make sure all the car doors are locked
and all of the windows are rolled up, except the driver's window.
Keep the engine running and remain alert to your surroundings.
- We want the ATM and night deposit facility to be safe and convenient
for you. Therefore, please tell us if you know of any problem
with a facility. For instance, let us know if a light is not working
or there is any damage to a facility. Please report any suspicious
activity or crimes to both the operator of the facility and the
local law enforcement officials immediately.
--------------------------
YOUR ABILITY TO WITHDRAW FUNDS
This policy statement applies to all accounts.
Our policy is to delay the availability of funds
from your cash deposits not made in person to one of our employees
and check deposits. During the delay, you may not withdraw the funds
in cash and we will not use the funds to pay checks that you have
written.
Please remember that even after we have made funds
available to you, and you have withdrawn the funds, you are still
responsible for checks you deposit that are returned to us unpaid
and for any other problems involving your deposit.
DETERMINING THE AVAILABILITY OF A DEPOSIT
The length of the delay is counted in business
days from the day of your deposit. Every day is a business day except
Saturdays, Sundays, and federal holidays. If you make a deposit
before closing on a business day that we are open, we will consider
that day to be the day of your deposit. However, if you make a deposit
after closing or on a day we are not open, we will consider that
the deposit was made on the next business day we are open.
The length of the delay varies depending on the
type of deposit and is explained below.
If you make a deposit at an ATM before 3:00 P.M.
on a business day that we are open, we will consider that day to
be the day of your deposit. However, if you make a deposit at an
ATM after 3:00 P.M. or on a day we are not open, we will consider
that the deposit was made on the next business day we are open.
Immediate Availability
- Funds from the following deposits are available
immediately:
- Cash deposits made in person to one of our
employees.
- Checks drawn on PSE Credit Union.
Same-Day Availability
Funds from electronic direct deposits to your
account will be available on the day we receive the deposit.
Next-Day Availability
- Funds from the following deposits are available
on the first business day after the day of your deposit:
- U.S. Treasury checks that are payable to you.
- Wire transfers.
- Cash deposits not made in person to
one of our employees.
- If you make the deposit in person to one of
our employees, funds from the following deposits are also available on the first
business day after the day of your deposit:
- State and local government checks that are
payable to you.
- Cashier's, certified, and teller's
checks that are payable to you.
- Federal Reserve Bank checks, Federal
Home Loan Bank checks, and postal money orders, if these items are payable to you.
- If you do not make your deposit in person
to one of our employees (for example, if you mail the deposit), funds from these
deposits will be available on the second business day after the day we receive your
deposit.
Other Check Deposits
The delay for other check deposits depends
on whether the check is a local or a nonlocal check. To see whether a check is a
local or a nonlocal check, look at the routing number on the check:
If the first four digits of the routing number
(1234 in the examples above) are 0220, 2220, 0223, 2223, 0410, 2410,
0412, 2412, 0430, 2430, 0432, 2432, 0433, 2433, 0434, 2434, 0440,
2440, 0441, 2441, 0720, 2720, 0724, or 2724, then the check is a
local check. Otherwise, the check is a nonlocal check. Some checks
are marked "payable through" and have a four- or nine-digit
number nearby. For these checks, use the four-digit number (or the
first four digits of the nine-digit number), not the routing number
on the bottom of the check, to determine if these checks are local
or nonlocal. Our policy is to make funds from local and nonlocal
checks available as follows.
1. Local checks. The first $100 from
a deposit of local checks will be available on the first business day after the
day of your deposit. The remaining funds will be available on the second business
day after the day of your deposit.
For example, if you deposit a local
check of $700 on a Monday, $100 of the deposit is available on Tuesday. The remaining
$600 is available on Wednesday.
2. Nonlocal checks. The first $100
from a deposit of nonlocal checks will be available on the first business day after
the day of your deposit. The remaining funds will be available on the fifth business
day after the day of your deposit.
For example, if you deposit a $700
nonlocal check on a Monday, $100 of the deposit is available on Tuesday. The remaining
$600 is available on Monday of the following week.
3. Local and nonlocal checks. If you
deposit both categories of checks, $100 from the checks will be available on the
first business day after the day of your deposit, not $100 from each category of
check.
If we cash a check for you that is
drawn on another bank, we may withhold the availability of a corresponding amount
of funds that are already in your account. Those funds will be available at the
time funds from the check we cashed would have been available if you had deposited
it.
If we accept for deposit a check that
is drawn on another bank, we may make funds from the deposit available for withdrawal
immediately but delay your availability to withdraw a corresponding amount of funds
that you have on deposit in another account with us. The funds in the other account
would then not be available for withdrawal until the time periods that are described
elsewhere in this disclosure for the type of check that you deposited.
LONGER DELAYS MAY APPLY
Funds you deposit by check may be delayed
for a longer period under the following circumstances:
- We believe a check you deposit will not be
paid.
- You deposit checks totaling more than
$5,000 on any one day.
- You redeposit a check that has been
returned unpaid.
- You have overdrawn your account repeatedly
in the last six months.
- There is an emergency, such as failure
of computer or communications equipment.
We will notify you if we delay your ability
to withdraw funds for any of these reasons, and we will tell you when the funds
will be available. They will generally be available no later than the eleventh business
day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new member, the following special
rules will apply during the first 30 days your account is open.
Funds from electronic direct deposits
to your account will be available on the day we receive the deposit. Funds from
deposits of cash, wire transfers, and the first $5,000 of a day's total deposits
of cashier's, certified, teller's, traveler's, and federal, state and local government
checks will be available on the first business day after the day of your deposit
if the deposit meets certain conditions. For example, the checks must be payable
to you (and you may have to use a special deposit slip). The excess over $5,000
will be available on the ninth business day after the day of your deposit. If your
deposit of these checks (other than a U.S. Treasury check) is not made in person
to one of our employees, the first $5,000 will not be available until the second
business day after the day of your deposit.
Funds from all other check deposits
will be available on the 10th business day after the day of your deposit.
--------------------------
SUBSTITUTE
CHECKS AND YOUR RIGHTS As our member we think it's important for
you to know about substitute checks. As a result, we want to advise you that you
may begin to see differences when you view your account information online or request
a copy of your original check for proof of payment. The following Substitute Check
Disclosure provides information about substitute checks and your rights. So you
will recognize a substitute check when you begin to receive them, we have included
a copy of the front side of a substitute check along with an explanation of the
substitute check's components.
What is a substitute check?
To make check processing faster, federal
law permits banks to replace original checks with "substitute checks." These checks
are similar in size to original checks with a slightly reduced image of the front
and back of the original check. The front of a substitute check states: "This is
a legal copy of your check. You can use it the same way you would use the original
check." You may use a substitute check as proof of payment just like the original
check.
Some or all of the checks that you
receive back from us may be substitute checks. This notice describes rights you
have when you receive substitute checks from us. The rights in this notice do not
apply to original checks or to electronic debits to your account. However, you have
rights under other law with respect to those transactions.
What are my rights regarding
substitute checks?
In certain cases, federal law provides
a special procedure that allows you to request a refund for losses you suffer if
a substitute check is posted to your account (for example, if you think that we
withdrew the wrong amount from your account or that we withdrew money from your
account more than once for the same check). The losses you may attempt to recover
under this procedure may include the amount that was withdrawn from your account
and fees that were charged as a result of the withdrawal (for example, bounced check
fees).
The amount of your refund under this
procedure is limited to the amount of your loss or the amount of the substitute
check, whichever is less. You also are entitled to interest on the amount of your
refund if your account is an interest-bearing account. If your loss exceeds the
amount of the substitute check, you may be able to recover additional amounts under
other law.
If you use this procedure, you may
receive up to $2,500 of your refund (plus interest if your account earns interest)
within 10 business days after we received your claim and the remainder of your
refund (plus interest if your account earns interest) not later than 45 calendar
days after we received your claim.
We may reverse the refund (including
any interest on the refund) if we later are able to demonstrate that the substitute
check was correctly posted to your account.
How do I make a claim for a refund?
If you believe that you have suffered
a loss relating to a substitute check that you received and that was posted to your
account, please contact us at:
- PSE Credit union, Inc.
- 5255 Regency Drive
- Parma, Ohio 44129
- (440) 843-8300
You must contact us within 40 calendar days of
the date that we mailed (or otherwise delivered by a means to which you agreed)
the substitute check in question or the account statement showing that the substitute
check was posted to your account, whichever is later. We will extend this time period
if you were not able to make a timely claim because of extraordinary circumstances.
- Your claim must include --
- A description of why you have
suffered a loss (for example, you think the amount withdrawn was incorrect);
- An estimate of the amount of
your loss;
- An explanation of why the substitute
check you received is insufficient to confirm that you suffered a loss; and
- A copy of the substitute check
or the following information to help us identify the substitute check: the check
number, the amount of the check, the date of the check, and the name of the person
to whom you wrote the check.
These numbers correspond with the numbers on the Substitute Check
Image:
- An image of the original check appears in the
upper right-hand corner of the substitute check.
- A substitute check is the same size
as a standard business check.
- The information in asterisks relates
to the "reconverting bank"--the financial institution that created the substitute
check.
- The information in brackets (appears
sideways facing check image) relates to the "truncating bank"--the financial institution
that took the original check out of the check processing system.
- The Legal Legend states: This
is a legal copy of your check. You may use it the same way you would use the original
check.
- The MICR lines at the bottom of the
image of the original and at the bottom of the substitute check are the same except
for the "4" at the beginning of the substitute check number, which indicates that
it is a substitute check being moved forward for collection purposes. It is also
possible for a substitute check number to begin with a "5" if the item is being
returned. The rest of the MICR line is the same as the original check to ensure
that it is processed as though it were the original.
--------------------------
TRUTH-IN-SAVINGS DISCLOSURE
SHARE ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change at any time, as determined by the credit union board of directors.
Compounding and crediting
- Dividends will be compounded every quarter. Dividends will
be credited to your account every quarter.
Dividend period
- For this account type, the dividend period is quarterly, for
example, the beginning date of the first dividend period of the
calendar year is January 1, and the ending date of such dividend
period is March 31. All other dividend periods follow this same
pattern of dates. The dividend declaration date is the last day
of the dividend period, and for the example above is March 31.
If you close your account before dividends
are paid, you will not receive the accrued dividends.
Minimum balance requirements:
The minimum balance required to open
this account is $5.00.
Average daily balance computation
method - Dividends are calculated by the average
daily balance method which applies a periodic rate to the average
daily balance in the account for the period. The average daily balance
is calculated by adding the balance in the account for each day
of the period and dividing that figure by the number of days in
the period. The period we use is the quarterly statement cycle.
Accrual of dividends on
noncash deposits - Dividends will begin to accrue
on the business day you place noncash items (for example, checks)
to your account.
Transaction limitations:
The maximum cash withdrawal we allow
is $2,000.00 per day.
During any month, you may not make more than
six withdrawals or transfers to another credit union account of yours or to a third
party by means of a preauthorized, automatic, or computer transfer or telephonic
order or instruction. No more than three of the six transfers may be made by debit
card or similar order to a third party. If you exceed the transfer limitations set
forth above, your account will be subject to closure by the credit union.
Par value of a share:
The par value of a share in this account
is $5.00.
SPECIAL SAVINGS ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change at any time, as determined by the credit union board of directors.
Compounding and crediting
- Dividends will be compounded every quarter.
Dividends will be credited to your account every quarter.
Dividend period
- For this account type, the dividend period is quarterly, for
example, the beginning date of the first dividend period of the
calendar year is January 1, and the ending date of such dividend
period is March 31. All other dividend periods follow this same
pattern of dates. The dividend declaration date is the last day
of the dividend period, and for the example above is March 31.
If you close your account before dividends
are paid, you will not receive the accrued dividends.
Minimum balance requirements:
No minimum balance requirements apply
to this account.
Average daily balance computation
method - Dividends are calculated by the average
daily balance method which applies a periodic rate to the average
daily balance in the account for the period. The average daily balance
is calculated by adding the balance in the account for each day
of the period and dividing that figure by the number of days in
the period. The period we use is the quarterly statement cycle.
Accrual of dividends on
noncash deposits - Dividends will begin to accrue
on the business day you place noncash items (for example, checks)
to your account.
Transaction limitations:
The maximum cash withdrawal we allow
is $2,000.00 per day. During any month, you may not
make more than six withdrawals or transfers to another credit union account of yours
or to a third party by means of a preauthorized, automatic, or computer transfer
or telephonic order or instruction. No more than three of the six transfers may
be made by debit card or similar order to a third party. If you exceed the transfer
limitations set forth above, your account will be subject to closure by the credit
union.
CHRISTMAS CLUB ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every 12 months on November 1. We may change the dividend rate
for your account as determined by the credit union board of directors.
Compounding and crediting
- Dividends will be compounded annually. Dividends will be credited
to your account annually.
Dividend period
- For this account type, the dividend period is annually, for
example, the beginning date of the first dividend period of the
calendar year is November 1, and the ending date of such dividend
period is October 31 of the following year. All other dividend periods
follow this same pattern of dates. The dividend declaration date
follows the ending date of a dividend period, and for the example
above is November 1.
If you close your account before dividends
are paid, you will not receive the accrued dividends.
Minimum balance requirements:
No minimum balance requirements apply
to this account.
Average daily balance computation
method - Dividends are calculated by the average
daily balance method which applies a periodic rate to the average
daily balance in the account for the period. The average daily balance
is calculated by adding the balance in the account for each day
of the period and dividing that figure by the number of days in
the period. The period we use is the annual statement cycle.
Accrual of dividends on
noncash deposits - Dividends will begin to accrue
on the business day you place noncash items (for example, checks)
to your account.
Transaction limitations:
You may not make any withdrawals or
transfers to another credit union account of yours or to a third party by means
of a preauthorized or automatic transfer, telephonic order or instruction, or similar
order to a third party.
If any withdrawal is made from this
account before November 1, then this account may be closed.
IRA SAVINGS ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change every quarter. We may change the dividend rate for your account
as determined by the credit union board of directors.
Compounding and crediting
- Dividends will be compounded every quarter. Dividends will
be credited to your account every quarter.
Dividend period
- For this account type, the dividend period is quarterly, for
example, the beginning date of the first dividend period of the
calendar year is January 1, and the ending date of such dividend
period is March 31. All other dividend periods follow this same
pattern of dates. The dividend declaration date is the last day
of the dividend period, and for the example above is March 31.
If you close your account before dividends
are paid, you will not receive the accrued dividends.
Minimum balance requirements:
No minimum balance requirements apply
to this account.
Average daily balance computation
method - Dividends are calculated by the average
daily balance method which applies a periodic rate to the average
daily balance in the account for the period. The average daily balance
is calculated by adding the balance in the account for each day
of the period and dividing that figure by the number of days in
the period. The period we use is the quarterly statement cycle.
Accrual of dividends on
noncash deposits - Dividends will begin to accrue
on the business day you place noncash items (for example, checks)
to your account.
Transaction limitations:
The maximum cash withdrawal we allow
is $2,000.00 per day.
You may not make any withdrawals or transfers
to another credit union account of yours or to a third party by means of a preauthorized
or automatic transfer, telephonic order or instruction, or similar order to a third
party.
CHECKING ACCOUNT
Rate Information:
The dividend rate and annual percentage
yield may change at any time, as determined by the credit union board of directors.
Compounding and crediting
- Dividends will be compounded every quarter. Dividends will
be credited to your account every quarter.
Dividend period
- For this account type, the dividend period is quarterly, for
example, the beginning date of the first dividend period of the
calendar year is January 1, and the ending date of such dividend
period is March 31. All other dividend periods follow this same
pattern of dates. The dividend declaration date is the last day
of the dividend period, and for the example above is March 31.
If you close your account before dividends
are paid, you will not receive the accrued dividends.
Minimum balance requirements:
No minimum balance requirements apply
to this account.
Average daily balance computation method
- Dividends are calculated by the average daily balance method
which applies a periodic rate to the average daily balance in the
account for the period. The average daily balance is calculated
by adding the balance in the account for each day of the period
and dividing that figure by the number of days in the period. The
period we use is the monthly statement cycle.
Accrual of dividends on
noncash deposits - Dividends will begin to accrue
on the business day you place noncash items (for example, checks)
to your account.
Transaction limitations:
The maximum cash withdrawal we allow is $2,000.00
per day.
HEALTH SAVINGS ACCOUNT
Rate Information:
The dividend rate and annual percentage yield may change at any
time, as determined by the credit union board of directors.
Compounding and crediting - Dividends
will be compounded every quarter. Dividends will be credited to
your account every quarter.
Dividend period - For this account
type, the dividend period is quarterly, for example, the beginning
date of the first dividend period of the calendar year is January
1, and the ending date of such dividend period is March 31. All
other dividend periods follow this same pattern of dates. The dividend
declaration date is the last day of the dividend period, and for
the example above is March 31.
If you close your account before dividends are paid, you will not
receive the accrued dividends.
Minimum balance requirements:
No minimum balance requirements apply to this account.
Average daily balance computation method
- Dividends are calculated by the average daily balance method which
applies a periodic rate to the average daily balance in the account
for the period. The average daily balance is calculated by adding
the balance in the account for each day of the period and dividing
that figure by the number of days in the period. The period we use
is the monthly statement cycle.
Accrual of dividends on noncash deposits
- Dividends will begin to accrue on the business day you place noncash
items (for example, checks) to your account.
Transaction limitations:
The maximum cash withdrawal we allow is $2,000.00 per day.
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